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Doc# 27-0023UM Rev 1.0 Issued 09/04
47
APPENDIX
Z Microsystems provides an AirSpare Service Plan that will replace a defective product,
within the fi rst year of the warranty period, with a new product the following business day.*
The AirSpare Service Plan does not cover special order items. A product may be deemed
a special order item at the discretion of the Customer Service Department. Z Microsys-
tems, at its discretion, may offer the AirSpare Service Plan to a customer who purchases
a special order item at the one-year rate.
*Z Microsystems cannot guarantee next day delivery if contacted after 2:00 PM Pacifi c
Time. Calls on Fridays or before holidays will receive a new product the following busi-
ness day.
1st Year - 24 hour replacement
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
2nd Year - 24 hour replacement
• 9-5 EST telephone technical assistance
• Online technical help
• email product updates
Z Airspare Warranty
365 DAYS