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RED INDICATOR
ILLUMINATES
Printer alert: Ribbon
Print Head Bracket open
Card Jam
Ribbon Jam
Command Error
The printer stops working
1. Check Print Head Bracket is closed.
2. Check if you are using correct card type
(see Technical Specifications).
3. Check Card Thickness Control Lever is
properly adjusted for correct card
thickness(seeChapter2-LoadingCards).
4. If two cards are fed into printer at same
time:
- Open cover & remove Card Cleaning
Cartridge, empty feeder, pull jammed
cards out. Replace Card Cleaning
Cartridge.
-RemovecardsfromCard Cartridge,shuf
-
fle them and replace.
5. Check ribbon is loaded correctly inside
printer.
6. Check command.
RED INDICATOR
FLASHES
Magnetic Encoder alert:
The Printer ejects card and stops.
1. Check that you are using correct mag
-
netic card type (for low or high coercivity
encoding).
2. Verify Command Syntax.
3. Call technical support.
AMBER & RED
INDICATORS
FLASH
Cleaning alert:
The Printer needs cleaning.
1. Printer cleaning required. See Chapter
4.
ALL INDICATORS
FLASH
Print head alert:
Cool down mode
Printing stops
1. Printing will restart automatically after a
few seconds.
NO INDICATOR
ILLUMINATES
Power cord
The power switch is ON.
1. Make sure power cord is plugged in
properly at both ends.
2. Call technical support.
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