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CARDS HAVE ‘SCRATCH LINES’
MISSING PRINTING.
Incorrect rolled ribbon
Dust
Print head
There are non-printed horizontal lines
(white) on card surfaces.
1. Incorrect position of ribbon. Check rib
-
bon is properly rolled onto the ribbon core
and there are no pleats.
2. There may be dust on the print head
(see Chapter 4, Cleaning).
3. An element on the print head may be
scratched or burnt. Contact technical sup
-
port for print head replacement informa
-
tion.
POOR PRINTING QUALITY
Dust on print head.
Contrast & Intensity values.
Printing shows very pale or inconsistent
results.
1. There may be dust or embedded con
-
taminationson elements of the print head.
Clean print head (see Chapter 4,
Cleaning.
2. Contrast and/or intensity colors may be
set to high values. Adjust contrast and in
-
tensity values in software or with
programing.
PRINTING HAS VOIDS
Dust inside printer
Contamination on card surface
Small spots on the printed card with a
non-printed area or a different printed
color.
1. This may be caused by dust inside the
printer and/or a dirty Cleaning Roller As-
sembly (see Chapter 4, Cleaning).
2. This may be caused by contaminations
on the card surface. Check that cards are
stored in a dust free environment.
980261-001 Rev.C 25