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Prestige 100WH Internet Access Router
11-1
Chapter 11 Troubleshooting
Chapter 11
Troubleshooting
This chapter covers ways of dealing with potential problems you may run into when using
your Prestige. After each problem description, some instructions are provided to help you to
diagnose and to solve the problem.
11.1 Problems Starting Up the Prestige
Table 11-1. Troubleshooting the Start-Up of your Prestige
Troubleshooting Corrective Action
None of the LEDs are on when
you power on the Prestige
Check the power cord and the power supply and make sure it
is properly connected to your Prestige.
If the error persists you may have a hardware problem. In this
case you should contact technical support.
1.Check to see if the Prestige is connected to your
computer’s serial port.
VT100 terminal emulation
9600 Baud rate.
You cannot access the Prestige
via the console port.
2. Check to see if the
communications
program is configured
correctly. The
communications
software should be
configured as follows:
No parity, 8 Data bits, 1 Stop bit.