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VSG-1200 User’s Guide
228 Chapter 29 Troubleshooting
29.1.3 The WAN Port LEDs
None of the LEDs for the WAN port light up when connected to an Ethernet device.
29.2 The Console Port
I cannot access the VSG through the console port.
Table 77 Troubleshooting the WAN LED
STEP CORRECTIVE ACTION
1 Verify that the attached device(s) is turned on and properly connected to the VSG.
2 Verify that Ethernet cable length does not exceed 100 meters.
3 Make sure the network adapters are working on the attached devices.
Table 78 Troubleshooting Console Port
STEP CORRECTIVE ACTION
1 Check to see if the VSG is connected to your computer using a console cable.
2 Check to see if the communications program is configured correctly. Set the communication
parameters as stated here.
• Emulation: auto detect
• Baud Rate: 9600 bps
• No Parity, 8 data bits, 1 stop bit
• Flow Control: None
3 Make sure you entered the correct username and password. The default administrator
username is “admin” and the default password is “1234”. The username and password are
case sensitive.
If you have forgotten the administrator user name and/or password, you must reset the VSG
back to the factory defaults using the reset button. Use a pointed object to press the reset
button on the front panel to reset the VSG. All your custom configuration will be lost.