3Com 52x Network Router User Manual


 
B-2 APPENDIX B: TECHNICAL SUPPORT
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no
parity, and 1 stop bit. Call the telephone number nearest you:
Access by Digital Modem
ISDN users can dial in to 3ComBBS using a digital modem for fast
access up to 56 Kbps. To access 3ComBBS using ISDN, use the
following number:
408 654 2703
3ComFacts
Automated Fax
Service
3Com Corporation’s interactive fax service, 3ComFacts, provides data
sheets, technical articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone using one of these
international access numbers:
Country Data Rate Telephone Number
Australia up to 14400 bps 61 2 9955 2073
Brazil up to 14400 bps 55 11 547 9666
France up to 14400 bps 33 1 6986 6954
Germany up to 28800 bps 4989 62732 188
Hong Kong up to 14400 bps 852 2537 5608
Italy (fee required) up to 14400 bps 39 2 27300680
Japan up to 14400 bps 81 3 3345 7266
Mexico up to 28800 bps 52 5 520 7853
P. R. of China up to 14400 bps 86 10 684 92351
Singapore up to 14400 bps 65 534 5693
Taiwan up to 14400 bps 886 2 377 5840
U.K. up to 28800 bps 44 1442 438278
U.S.A. up to 28800 bps 1 408 980 8204
Country Telephone Number
Hong Kong 852 2537 5610
U.K. 44 1442 438279
U.S.A. 1 408 727 7021
SS2TRHWBook Page 2 Monday, May 5, 1997 3:11 PM