Acer 49.49C02.001 Personal Computer User Manual


 
Chapter 2 33
System Diagnostic Diskette
IMPORTANT:
1
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 730 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
This diagnostic program divided into two diskettes is for the Acer TravelMate 730 notebook machine. It
provides the following functions:
Disk 1:
1.
PQA System Diagnostics
2.
Audio Resource and Speaker Out Test
3.
USB Register and Connect/Disconnect Test
NOTE:
The USB setting in BIOS Setup must be set to enable and a USB device is required when executing
USB Connection/Disconnection Test, or this test fails.
4.
Exit
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
Do system transfers.
2.
Copy the following files to A:\
HIMEM.SYS
MSCDEX.EXE
LASTDRV.COM
RAMDRIVE.SYS
Disk 2:
1.
Infrared Ray Test
NOTE:
The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test.
2.
Modem Test
NOTE:
A phone line is required for the modem test.
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
Do system transfers.
2.
Copy the following files to A:\
HIMEM.SYS
EMM386.EXE
CHOICE.COM
NOTE:
When executing a parallel or serial port test in System Test item, a loopback tool is needed. This
loopback is Acer proprietary design. You may reach the computerhwdoctor@acer.com.tw for ordering
information.
1
New added description. Please pay attention to it.
730sg-1.book Page 33 Wednesday, December 1, 1999 6:03 PM