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66 Chapter 4
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 68.
System hangs intermittently. See “Thermal and Fan Utility” on page 32.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / Error Action in Sequence
System configuration does not match the
installed devices.
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
See “Running PQA Diagnostics Program” on page 34.
System board
USB does not work correctly See “System Diagnostic Diskette” on page 33
System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Action in Sequence
Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / Error Action in Sequence
Internal modem does not work correctly. See “System Diagnostic Diskette” on page 33.
Modem phone port
modem combo board
System board
Power Management-Related Symptoms
Symptom / Error Action in Sequence
730sg-1.book Page 66 Wednesday, December 1, 1999 6:03 PM