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Actiontec Network Attached Storage Device User Manual
47
Chapter 5 Troubleshooting
Problem 3 When I click on an NAS folder icon in Network
Neighborhood, I get prompted for a password.
Solution 3 This can happen in the following situations:
• The Logon name you used on the computer is rec-
ognized by the NAS Device, but the password is not.
Simply enter the NAS password, or make the Windows
password the same as the NAS password.
• The logon name you used on the computer is not
recognized by the NAS Device, and was converted to
guest, with guest access rights. Ask the administrator to
create a user name for you. (Use the same name as on
the computer.)
• You do not have access permission for this share.
Ask the administrator to grant you access.
☞
Note: Windows uses the computer name,
as shown on Control Panel - Network -
Identification, as the default Logon Name.
But you can create a new Windows logon
name by merely entering a new name and
password at the Logon prompt.