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ADCP-61-814 • Issue 1 • April 1999
Page 28
5 CUSTOMER INFORMATION AND ASSISTANCE
For customers wanting information on ADC products or help in using them, ADC offers the
services listed below. To obtain any of these services by telephone, first dial the central ADC
telephone number, then dial the extension provided below.
The central number for calls originating in the U.S.A. or Canada is
1-800-366-3891
. For calls
originating outside the U.S.A. or Canada, dial country code “1” then dial
612-946-3000
.
Sales Assistance
Extension 3000
• Quotation Proposals
• Ordering and Delivery
• General Product Information
Systems Integration
Extension 3000
• Complete Solutions (from Concept to Installation)
• Network Design and Integration Testing
• System Turn-Up and Testing
• Network Monitoring (Upstream or Downstream)
• Power Monitoring and Remote Surveillance
• Service/Maintenance Agreements
• Systems Operation
BCG Technical Assistance Center
Extension 3475
E-Mail: technical@adc.com
• Technical Information
• System/Network Configuration
• Product Specification and Application
• Training (Product-Specific)
• Installation and Operation Assistance
• Troubleshooting and Repair
Product Return Department
Extension 3748
E-Mail: repair&return@adc.com
• ADC Return Authorization number and instructions must
be obtained before returning products.
Product information may also be obtained using the ADC web site at
www.adc.com
or by
writing ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
Contents herein are current as of the date of publication. ADC reserves the right to change the contents without prior notice.
In
no event shall ADC be liable for any damages resulting from loss of data, loss of use, or loss of profits and ADC further
disclaims any and all liability for indirect, incidental, special, consequential or other similar damages. This disclaimer of
liability applies to all products, publications and services during and after the warranty period.
This publication may be verified at any time by contacting ADC’s Technical Assistance Center at 1-800-366-3891, extension
3475 (in U.S.A. or Canada) or 612-946-3000 (outside U.S.A. and Canada), or by writing to ADC Telecommunications, Inc.,
Attn: Technical Assistance Center, Mail Station #71, P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
© 1999, ADC Telecommunications, Inc.
All Rights Reserved
Printed in U.S.A.