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Troubleshooting and Diagnostics
Troubleshooting Chart
If the DS9000 Series fails during POST or operation, use the following table to determine the problem and the action
to take:
If . . . Then . . . Response . . .
The system does not recognize
the DS9000 Series unit
The system may not be
configured to recognize the
SCSI ID
Configure the system to see the
ID.
The SCSI ID might not be
unique
Change the SCSI ID and
reconfigure the system. The new
ID is effective at the next power-
on.
The parameters for the SCSI
adapter may be incorrect
Check the SCSI adapter
installation.
The SCSI signal cable may be
loose
Make sure the connector on each
end of the cable is fully seated and
the bail locks are secure.
The SCSI terminator may not be
present or might be loose
Install the terminator; make sure
the terminator is fully seated and
the bail locks are secure.
The SCSI bus may not be
correctly terminated
If the DS9000 Series unit is the
last or only device on the bus,
make sure the terminator is
installed on the DS9000.
If the DS9000 Series unit is not
the last or only device on the bus,
check the cable connections and
make sure the terminator is
installed at the end of the bus.
(continued on next page)