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Unified Communications Server Preparing to Install the NetVanta UC Server
619500001-19A Copyright © 2009 ADTRAN, Inc. 13
Configuring Antivirus Software
If you are installing antivirus software on the UC server platform, then ensure that it is configured to not
interfere with the regular operation of UC server.
Configuring Services
Disabling the indexing service
Default installations of Windows Server 2003 and Windows XP enable the Indexing Service. This service
is used to improve search speeds on the local system, by continually monitoring and indexing files. This
can consume a moderate amount of CPU resources. This service is not required or used by the UC server,
and therefore it should be disabled to improve system performance. Failure to disable the Indexing Service
will cause reduced system capacity.
To turn off the indexing service
1. Select Start > Programs > Administrative Tools > Services.
2. Select the Indexing Service, right-click and select Properties.
The following folders must be excluded from the antivirus software scanning:
C:\Program Files\ADTRAN
Or any folder into which the UC server application is loaded.
C:\Logs
Or the folder to which the logging application is configured.
C:\Program Files\Microsoft SQL Server
Or the default location of the database folder.
It has been observed that third-party firewall and antivirus products can cause problems
with the proper operation of UC server. If a problem occurs, ADTRAN Technical Support
advises that third-party products be removed from the system prior to contacting Technical
Support.
The UC server is tested with Microsoft security products, such as Windows Firewall and
Windows Defender.
Do not change the recovery settings for services. For more information, refer to Do not
change the recovery setting for the CA Server Application Service on page 11.