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Agilent Technologies’ Test and Measurement Support,
Services, and Assistance
Agilent Technologies aims to maximize the value you receive,
while minimizing your risk and problems. We strive to ensure
that you get the test and measurement capabilities you paid for
and obtain the support you need. Our extensive support
resources and services can help you choose the right Agilent
products for your applications and apply them successfully.
Every instrument and system we sell has a global warranty.
Support is available for at least five years beyond the
production life of the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement equip-
ment will meet its advertised performance and functionality.
When you are choosing new equipment, we will help you with
product information, including realistic performance specifica-
tions and practical recommendations from experienced test
engineers. When you use Agilent equipment, we can verify
that it works properly, help with product operation, and
provide basic measurement assistance for the use of specified
capabilities, at no extra cost upon request. Many self-help tools
are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of
additional expert test and measurement services, which you
can purchase according to your unique technical and business
needs. Solve problems efficiently and gain a competitive edge
by contracting with us for calibration, extra-cost upgrades,
out-of-warranty repairs, and on-site education and training,
as well as design, system integration, project management,
and other professional engineering services. Experienced
Agilent engineers and technicians worldwide can help you
maximize your productivity, optimize the return on inves-
tment of your Agilent instruments and systems, and obtain
dependable measurement accuracy for the life of those products.
By internet, phone, or fax, get assistance
with all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 282-6495
China:
(tel) 800-810-0189
(fax) 1-0800-650-0121
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82-2) 2004-5004
(fax) (82-2) 2004-5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 080-004-7866
(fax) (886-2) 2545-6723
Other Asia Pacific Countries:
(tel) (65) 375-8100
(fax) (65) 836-0252
Email: tm_asia@agilent.com
Product specifications and descriptions
in this document subject to change
without notice.
Copyright © 2001 Agilent Technologies, Inc.
Printed in USA September 21, 2001
5956-4352