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EMG Business Management System Manual
Doc # epsg1026386
Rev. 112
Page 31 of 35
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10. Abbreviations used in this manual
List
Examples
ACS
Agilent Customer Satisfaction (Survey)
AEO
Application Engineering Organization
BMS
Business Management System
BMSM
Business Management System Manager
BU
Business Unit
Business Manual
EMG Business Management Systems Manual
CCC
Customer Contact Centers
CIRF
Customer Issue/Input Reporting Form
Comms
Communications
CPI
Continual Process Improvement
CS
Commercial Services
CSG
Communications Solutions Group
DFx
Design for everything
Divisions
Product focused with detailed product definition and a deeper view of the product to meet customer
needs.
ECO
Engineering Change Order
ECR
Engineering Change Request
ELT
Executive Leadership Team reporting to GM
Entity Specific Documents
Quality Procedure Manual
EMG
Electronic Measurements Group
ERP
Enterprise Resource Planning: an automated planning system (Oracle)
ESD
Electro Static Discharge
GM
General Manager
HTC
Hardware Test Center
KP
Knowledge Portal: a documentation vault
Local Processes
Process Documentation
Marketing
Market focus with a system approach, broader view of customer need.
MRP
Management Review Process
MST
Manufacturing Special Test
MTLS
Materials
NPI
New Product Introduction
OBD
Out of Box Defects
OF
Order Fulfillment
OTA
On Time Arrival
OTS
On Time Shipment
QIC
Quality Improvement Cycle
Records
Training records, minutes, contracts etc.
Required Documents
Internal Audit Process, Management Review, etc.
RFI/P
Request for Information, Request for Proposal
RIP
Reliability Improvement Process
ROQ
Renaissance of Quality
RSD
Remarketing Solutions Division
SAP
South Asia Pacific
SPO
Service Parts Organization
TAT
Turn around time
TIS
Technical Information System
VOC
Voice of the Customer
WCSS
Worldwide Customer Service & Support
Webdoc
A web based tool providing a consistent document configuration management tool.
WW
World Wide
WWMat
World Wide Materials