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EMG Business Management System Manual
Doc # epsg1026386
Rev. 112
Page 32 of 35
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The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp
(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES
Document Control Log
REV
NO.
CHANGE SUMMARY
DOCUMENT
OWNER
APPROVER
DATE
APPROVED
1
As issued.
Diana Clark
Jim Horner
Oct. 1, 2002
2
Updated URL‟s for Disaster Recovery, Common Processes, page 11
Updated URL‟s for Design and Mfging Processes and ESD Page 21
Diana Clark
Jim Horner
Oct 7, 2002
3
Updated Customer Property req.
Diana Clark
Jim Horner
Oct 8, 2002
4
Changed SGDU to DAT & WCS, updated Material Purchasing.
Diana Clark
Jim Horner
Oct 21, 2002
5
Updated section 4.7 EHS
Diana Clark
Jim Horner
Oct 28, 2002
6
Updated Agilent ESD Web Site
Changed KSO to be included in the cert.
Updated Procurement process
Diana Clark
Jim Horner
Nov 14, 2002
7
Clarified support versus supplier within Agilent Technologies, page 4
Diana Clark
Jim Horner
Nov 22, 2002
8
Added copyrights and deleted “public”
Diana Clark
Jim Horner
Dec 9, 2002
9
Updated Commercial Services process
Diana Clark
Jim Horner
Jan 22, 2003
10
Added Product Stewardship information section 6.0 b
Diana Clark
Jim Horner
Feb 13, 2003
11
Changed QMS to BMS, Changed PGU to Division
Diana Clark
Jim Horner
Mar. 17, 2003
12
Updated Commercial Services and added infrastructure organization
heading
Diana Clark
Jim Horner
Mar. 31, 2003
13
Updates resulting from organization changes
Diana Clark
Jim Horner
May 2, 2003
14
Updated FSU process
Diana Clark
Jim Horner
May 7, 2003
15
Updated Quality Education, & Custom Solutions, & moved FSU to
Customer Solutions.
Diana Clark
Jim Horner
June 4, 2003
16
Updated GTLS to SPO, updated FSU URL
Diana Clark
Jim Horner
June 13, 2003
17
Update URL‟s for FSU, HR & Oracle documentation, deleted GSDC,
added AES, updated Marketing and Materials sections.
Diana Clark
Jim Horner
July 18, 2003
18
Update Strategic Planning and FSU, deleted OF website, updated OBD
website information in 8.4, Added MAST and Eesof URL‟s
Diana Clark
Jim Horner
July 25, 2003
19
Fixed page breaks
Diana Clark
Jim Horner
July 30, 2003
20
Fixed pagination again
Diana Clark
Jim Horner
Aug 1, 2003
21
Fixed pagination once again, updated scope
Diana Clark
Jim Horner
Aug 6, 2003
22
Fixed pagination again
Diana Clark
Jim Horner
Aug 8, 2003
23
Fixed pagination (I hope)
Diana Clark
Jim Horner
Aug 8, 2003
24
Updated 2.1 adding Senior VP‟s role
Diana Clark
Jim Horner
Aug 12, 2003
25
Updated Customer Feedback 9.6, Updated Materials Purchasing
information 8.2.
Diana Clark
Jim Horner
Aug 20, 2003
26
Updated 9.2 KSO information
Diana Clark
Jim Horner
Aug 22, 2003
27
Updated 8.3 Manufacturing information about ESD, added Infrastructure
Website in 4.6.
Diana Clark
Jim Horner
Aug 28, 2003
28
Updated FSU 9.4, updated URL‟s
Diana Clark
Jim Horner
Sept 10, 2003
29
Updated Scope page 4.
Diana Clark
Jim Horner
Oct. 1, 2003
30
Commercial Services changes internal processes and changes business
name to Customer Contact Centers (section 7.2)
Diana Clark
Jim Horner
Oct. 10, 2003
31
Update table of contents, Updated GSO to SSO, Deleted AWARD, and
updated business map.
Diana Clark
Jim Horner
Nov. 7, 2003
32
Updated KSO to MAS, updated scope list and abbreviation list.
Diana Clark
Jim Horner
Dec. 18, 2003
33
Updated 9.6 CFS, 9.4 FSU and 2.3.l top management responsibilities
Diana Clark
Jim Horner
Jan. 23, 2004
34
Pagination issue
Diana Clark
Jim Horner
Jan. 26, 2004
35
Updated section 8.4 Delivery
Diana Clark
Jim Horner
Feb 19, 2004
36
Updated section 9.1 SSU, 7.1 Field Sales, updated URL‟s, aligned
Business Process Map, added order delivery escalation process
Diana Clark
Jim Horner
April 9, 2004
37
Update SSU information, and CCC information. Updated URL‟s, typos,
formatting and making the words clear for translation. Added outsourcing
information.
Diana Clark
Jim Horner
April 30, 2004
38
Update Materials Purchasing/Performance Evaluation 8.2.4, and the
scope table adding SQD.
Diana Clark
Jim Horner
June 2, 2004