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EMG Business Management System Manual
Doc # epsg1026386
Rev. 112
Page 9 of 35
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(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES
EMG Business Process Map
Funnel &
Forecast
Management
Business
Planning and
Review
R&D
(Product
Generation)
Order
Fulfillment
Customer
Satisfaction
Management
R&D
Marketing
Materials
Sales Mgmt.
Order fulfillment
CCC
Cust. Solutions
Quality
Program Key
Marketing
Order
Generation
Business
Management
Oracle
Execute
Product
Life Cycle
Human
Resource
Management
Financial
Mgmt.
Information
Technology
WPS
Customer
Strategic Bus.
Plan
Service
Solutions
Marketing
Insight/Scanning
Escalation
Processes
Customer
Feedback
Customer
Surveys
Used across map
CPI
Sales
Management
(Order
Generation)
Market and
Product Road
Mapping
New Product
Launch and
Execution
Outbound
Marketing
Field Training
Customer
Requirements
Definition
Competitor to
Competitor
Analysis
TIS
Planning
Customer Sales
Channel
Customer
Contact
Center
Materials
Procurement
Business Mgmt
System
Management
Review
Enterprise
Resource
Planning
Remarketing
Solutions
Infrastructure
Organizations
Professional
Eng. Services
Custom
Solutions
AES
Delivery
Manufacturing
NPI