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CHAPTER 5: TROUBLESHOOTING
Hard Drive Problems
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk
Click 1. Start → Computer.
Right‑click 2. Local Disk C:.
Click
3. Properties→ Tools→ Check Now.
If the User Account Control window appears, click Continue.
Follow the instructions on the screen.
4.
Check the software documentation or contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible with the operating system installed •
on your computer.
Ensure that your computer meets the minimum hardware requirements
•
needed to run the software. See the software documentation for
information.
Ensure that the program is installed and congured properly.
•
Verify that the device drivers do not conict with the program.•
If necessary, uninstall and then reinstall the program.•