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Chapter 4
Troubleshooting
This chapter contains information on how to troubleshoot the
AT-MC601 and AT-MC602 network extenders in the event a problem
occurs.
Note
If after following the instructions in this chapter you are unable to
resolve the problem, contact Allied Telesyn Technical Support for
assistance. Refer to ”Contacting Allied Telesyn Technical Support” on
page 8 for information on how to contact our Technical Support
Department.
LEDs Check the PWR LED on the front of the network extender. If the LED is
OFF, indicating that the network extender is not receiving power, do the
following:
❑ If the network extender is inserted in the AT-MCR12 chassis, make
sure that the power cord is securely connected to the power source
and to the power connector on the back panel of the
AT-MCR12 chassis.
❑ If the network extender stands alone, make sure that the provided
adapter is securely connected to the power source and to the power
connector on the back panel of the network extender.
❑ Verify that the power outlet has power by connecting another device
to it.
❑ Try connecting the network extender to another power source.
❑ Try using a different power cord or a different power adapter.
❑ Check that the voltage from the power source is within the required
levels for your region.