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Troubleshooting Symptom Charts/Peripherals - 18
Drive does not appear
on the desktop
1 Verify there are no duplicate SCSI device addresses.
2 Update SCSI device driver using Drive Setup. Check drive’s
directory structure using Disk First Aid.
3 Replace SCSI hard drive cable.
4 If drive is not initialized, use Drive Setup to initialize.
5 Replace with known-good hard drive.
6 If hard drive still doesn't work, switch back to original hard
drive and replace logic board.
Works with internal
or external SCSI
devices but not with
both
1 Verify there are no duplicate SCSI device addresses.
2 Replace terminator on external SCSI device.
3 Verify that SCSI device at end of internal SCSI data cable is
only device terminated.
4 Refer to appropriate manual to troubleshoot defective
external device.