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A disk icon with a blinking question mark appeared when you started your computer.
The blinking question mark indicates that your Macintosh cannot find system
software. You may need to repair a damaged disk, or reinstall system software.
m Start your computer using the Disk Tools floppy disk or the Power Macintosh
CD disc (see “Starting Up from a Built-In CD-ROM Drive” or “Starting Up
from a Floppy Drive” in Chapter 10). Then refer to the Macintosh Reference
for information on testing and repairing disks. If repairing the disk doesn’t
help, follow the instructions in Chapter 10 of this book to reinstall your
system software.
A disk icon with an X appeared and the floppy disk was ejected.
Your Macintosh ejected a floppy disk that is not a startup disk.
m Wa it a few seconds. The computer should start up from its internal hard
disk. Make sure you insert floppy disks only after the computer has begun
starting up.
A “sad Macintosh” icon appeared and the computer won’t start up.
Your Macintosh cannot start up because of a problem with the system
software or the computer hardware.
m Eject any floppy disks by turning off the computer and then holding down
the mouse button while you turn the computer on again. Try starting up
with a different startup disk (such as the Disk Tools floppy disk or the Pow er
Macintosh CD disc). If the “sad Macintosh” icon appears again, consult the
service and support information that came with your computer for
instructions on how to contact an Apple-authorized service provider or
Apple for assistance.
119
Solutions to Common Problems