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When You Cannot Print
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3
If the printing does not start, consult your service representative.
Printing does not start. If the machine is operat-
ing in an extended wire-
less LAN, the receiver's
MAC address may be
preventing communica-
tion with the access
point.
Check access point settings when in the
infrastructure mode. Depending on the
access point, client access may be limit-
ed by MAC address. Also, check there
are no problems in transmission be-
tween access point and wired clients,
and between access point and wireless
clients.
Printing does not start. The extended wireless
LAN has not started.
Confirm the orange LED is lit, and the green
LED is lit or blinks during transmission.
Printing does not start. The login user name,
login password, or driv-
er encryption key is
invalid.
Check the login user name, login pass-
word, or driver encryption key.
Printing does not start.
Advanced encryption
has been set using the Ex-
tended Security function.
Check the settings of the Extended Secu-
rity function with the administrator.
Data-in lamp does not
blink or light up.
If the data-in lamp is un-
lit or not flashing even
after performing [Print],
the machine has not re-
ceived the data.
• When the machine is connected to a
computer via a cable, check the com-
puter print port settings are correct.
See “When the machine is connected
to the computer using the interface
cable”.
• When it is networked with a com-
puter, contact the administrator.
The status indicator of
the printer is lit.
The cause is displayed
on the display of the con-
trol panel.
Check the error message on the display
panel and take required action. See p.30
“When a Message Appears”.
“
Updating the des-
tination list...
Please wait. Speci-
fied destina-
tion(s) or sender's
name has been
cleared.
” appears.
The destination list is be-
ing updated from the
network using SmartDe-
viceMonitor for Admin.
Wait until the message disappears. Do
not switch off the main power while this
message is displayed. Depending on the
number of destinations to be updated,
there may be some delay before you can
resume operation. Operations are not
possible while this message is displayed.
[List / Test Print] is dis-
abled.
A mechanical error
might have occurred.
Contact your service representative. See
“List / Test Print”, General Settings
Guide.
Printing does not start
when using the extended
wireless LAN in Ad-hoc
mode.
The correct Communica-
tion mode is not set.
Turn the main power off and back on.
See “Turning On the Power”, About
This Machine.
Or, change the settings for [System Set-
tings], [Interface Settings], and [Network].
See “Network Settings”, General Set-
tings Guide.
Problem Cause Solution