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Troubleshooting Symptom Charts/CD-ROM Drive/DVD-ROM Drive - 20
CD-ROM Drive/DVD-ROM Drive
Drive does not accept
disk
1 Verify that Apple CD extensions are on.
2 Replace disc (if dirty or damaged).
3 Reinsert drive.
4 Replace drive.
5 Replace I/O logic board.
Volume control does
not operate correctly
1 Check Control Panel Sound setting.
2 Verify that mute mode is not enabled.
3 Verify the setting of volume control button.
4 Reinsert drive.
Macintosh cannot
mount drive
1 Reinsert drive.
2 Check software drivers for the drive and replace if needed.
3 Replace drive.
4 Replace I/O logic board.