Filter
Top Products
Troubleshooting Symptom Charts/Peripherals - 34
Known-good direct-
connect printer does
not print
1 Reset PRAM.
2 Verify that Chooser and Control Panel settings are correct.
(AppleTalk inactive; modem port selected if printer and
modem port appear separately.)Make AppleTalk inactive in
the AppleTalk control panel under options and restart unit.
3 Check cables.
4 Replace printer cable.
5 Try known-good printer.
6 Replace I/O logic board.
Known-good network
printer does not print
1 Reset PRAM.
2 Verify that Chooser and Control Panel settings are correct.
3 Reinstall printer drivers.
4 Check cables.
5 Attach computer directly to printer, and retest.
6 Replace I/O logic board.