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report the problem either to your local telephone
company or to your company’s telecommunications
department.
If disconnecting the modem eliminates the problem,
the modem itself may need service. See the service
and support information that came with your Apple
product for instructions on how to contact Apple or
an Apple Authorized Service Provider for assistance.
If you do not disconnect your modem when it is
adversely affecting the telephone line, the telephone
company has the right to disconnect your service
temporarily until you correct the problem. The
telephone company will notify you as soon as
possible. Also, you will be informed of your right to
file a complaint with the FCC.
The telephone company may make changes in its
facilities, equipment, operations, or procedures that
could affect the operation of your equipment. If this
happens, the telephone company will provide
advance notice in order for you to make the
necessary modifications to maintain uninterrupted
service.
The internal modem will not work with party lines,
cannot be connected to a coin-operated telephone,
and may not work with a private branch exchange
(PBX).
Telephone Consumer Protection Act
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a computer
or other electronic device to send any message via a
telephone fax machine unless such message clearly
contains, in a margin at the top or bottom of each
transmitted page or on the first page of the
transmission, the date and time it was sent and an
identification of the business, other entity, or
individual sending the message and the telephone
number of the sending machine of such business,
entity, or individual.
Information You Need in Canada
The Industry Canada (IC) label identifies certified
equipment. This certification means that the
equipment meets certain telecommunications
network protective, operational, and safety
requirements. The Department does not guarantee
the equipment will operate to a user’s satisfaction.
Before installing this equipment, make sure that you
are permitted to connect to the facilities of the local
telecommunications company. Be sure you use an
acceptable method of connection to install the
equipment. In some cases, you may extend the
company’s internal wiring for single-line individual
service by means of a certified telephone extension
cord. Be aware, however, that compliance with these
conditions may not prevent degradation of service
in some situations.
Repairs to certified equipment should be made by
an authorized Canadian maintenance facility
designated by the supplier. Any equipment
malfunctions or repairs or alterations that you make
to this equipment may cause the
telecommunications company to request that you
disconnect the equipment.
In Canada, contact Apple at: 7495 Birchmount Road,
Markham, Ontario, L3R 5G2, 800-263-3394
Users should not attempt to make such connections
themselves, but should contact the appropriate
electric inspection authority or electrician.
 Load number: 0.1 (part numbers M9455 and
M9457) and 0.2 (part number M9454). The load
number (LN) assigned to each terminal device
denotes the percentage of the total load to be
connected to the telephone loop that is used by
the device, to prevent overloading. The
termination of a loop may consist of any
combination of devices, subject only to the
requirement that the sum of the load numbers of
all devices does not exceed 100.
 Telephone jack type: CA-11
Informations Destinées aux Utilisateurs Canadiens
L’étiquette d’Industrie Canada identifie un matériel
homologué. Cette étiquette certifie que le matériel
est conforme à certaines normes de protection,
d’exploitation et de sécurité des réseaux de
télécommunications. Le Ministère n’assure toutefois
pas que le matériel fonctionnera à la satisfaction de
l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit
s’assurer qu’il est permis de la raccorder au réseau de
l’enterprise locale de télécommunication. Le matériel
doit également être installé en suivant une méthode
acceptée de raccordement. Dans certains cas, le
câblage appartenant à l’enterprise utilisé pour un
service individuel à ligne unique peut être prolongé
au moyen d’un dispositif homologué de
raccordement (cordon prolongateur téléphonique).
L’abonné ne doit pas oublier qu’il est possible que la
conformité aux conditions énoncées ci-dessus
n’empêche pas la dégradation du service dans
Warning: Users should ensure for their own
protection that the electrical ground connections
of the power utility, telephone lines, and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.
LL3218Q87.book Page 109 Wednesday, March 16, 2005 6:28 PM