Filter
Top Products
Troubleshooting
34
The mouse is lost when I switch to a different port.
• Check that the mouse you are using is connected properly to the console
port of the PRO3 KVM Switch.
• Tighten any loose cable connections.
• If you are using a mouse driver that was included with your mouse,
uninstall it and install the standard Microsoft mouse driver.
• Make sure the mouse works when directly plugged into the server.
• If the server is coming out of standby mode, allow up to one
minute to regain mouse function.
• De-activate power-management schemes on the PC with
which you are experiencing problems.
• Try a different mouse.
The mouse is not detected at boot up.
• Check the cables and make sure that they are inserted correctly.
The server boots up, but the mouse does not work.
• Make sure the mouse is plugged in properly.
• Make sure the mouse works when directly plugged into the server.
Rebooting may be necessary when trying this.
• Try a different mouse.
When I switch from one port to another, mouse movement
is completely erratic.
• Make sure you do not have more than one mouse driver installed. Make
sure that the driver is either for a standard PS/2 or USB mouse, or a
Microsoft server-compatible PS/2 or USB mouse.
• Make sure you do not have any mouse drivers loaded in your “CONFIG.
SYS” or “AUTOEXEC.BAT” files.
• Avoid moving the mouse or pressing the mouse button when switching
ports on the PRO3 KVM Switch.
1
2
3
4
5
6
7
8
section