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Troubleshooting
I can’t connect to the Internet wirelessly
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your Wireless Router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number 2 below.
If this is NOT the case, please contact Belkin technical support
If you are not using a Belkin router, consult that routers
manufacturers user guide.
2. Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen.
If you’re using a Belkin wireless card, the tray icon should look
like this (the icon may be red or green):
3. The exact window that opens will vary depending on the model
of wireless card you have; however, any of the utilities should
have a list of “Available Networks”. Available networks are
wireless networks you can connect to.
If you are using a Belkin 802.11b router, “WLAN” is the default
name. If you are using a Belkin 802.11g router, the default name
should be “Belkin54g”. If using a non-Belkin router, please
consult your router manufacturers user manual for the
default name.