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Chapter 12 Troubleshooting
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• If it is a network-related error, determine if the server has enough memory
and hard disk drive capacity. Consult your network operating system
manual.
• Verify that all cables and boards are securely plugged into their
appropriate connectors or slots.
• Remove all added options and always change one thing, and only one
thing, at a time.
• Unplug the power cord, wait 20 seconds, plug the power cord in again,
and restart the system.
If it is a hardware error, follow these steps:
1. Log users off the LAN and power down the server. Disconnect the power
cord and unplug telephone cables. Remove the NetServer cover.
2. Simplify the NetServer configuration to the minimum required: a monitor,
one flexible and one hard disk drive and a keyboard. Remove all third-
party options, and reinstall one at a time, checking the system after each
installation. Reconnect the power cord and telephone cables.
3. Restart the system. If the system does not function, refer to "If the System
Will Not Power On." If you get an error message, follow the instructions
on the screen.
If the System Does Not Power On
Follow these steps:
1. Check to ensure that all cables and power cords are firmly plugged into
their proper receptacles.
2. Check to ensure that all parts of the system are turned on and
properly adjusted.
3. If the server is plugged into a switched multiple-outlet box, make sure the
switch on the outlet box is turned on.
4. Plug a different electrical device (such as a printer) into the power outlet,
and turn it on.
5. Unplug the power cord, wait 20 seconds, plug the power cord in again,
and restart the system.