10
point the adapter has been designated as a Fixed AP with an
auto generated Network ID and Encryption key and its AP/
STBY LED lights GREEN.
3. Why is SDTV video not streaming?
• Check the STATUS indicator LED in the adapter connected to
the STB.
• If the indicator is RED this means that the PLC link is not able to
play an SDTV streaming.
• Try to reposition the adapter into another outlet in order to
obtain an ORANGE or GREEN indication.
• If the indicator is ORANGE or GREEN, it should now be able to
play SDTV video.
• If the SDTV video still does not play, check the Ethernet cables
and the settings of devices connected to the PLC adapters
(STB, router, PC, video server, etc.).
4. Why is there more than one AP on the network?
• In order to work properly your network can only have one Fixed
AP unit. Verify that this is the case by examining the AP/STBY
LED for all adapters
• If there is more than one AP, it means that key exchange
process has failed.
• Perform a factory reset on the adapter you DO NOT wish to
be designated as an AP (see Step 2 on page 7 for the Factory
Reset procedure).
• Repeat network conguration procedure again (page 7).
• If the conguration procedure has again failed, it is possible the
adapters are using different forms of encryption (crypto mode).
o To eliminate this as a possibility;
o perform a factory reset on all adapters
o choose the adapter you will like to act as an AP (we
recommend the one connected to your modem/router)
o Press CONFIG/RESET button until its AP/STBY LED starts
blinking.
o Wait until conguration period nishes (30 seconds). At that
point the adapter has been designated as a Fixed AP with
an auto generated Network ID and Encryption key and its
AP/STBY LED lights GREEN.
o Follow the steps on page 10
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