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CHAPTER 6 TROUBLESHOOTING
6–1
English
CHAPTER 6
TROUBLESHOOTING
ALARM INDICATIONS AT A GLANCE
Operator Calls
If an error occurs, the printer indicates an “operator call’ by blinking the
ALARM lamp. The status monitor appears on your computer screen to
indicate the error.
The printer can recover from most errors if you take the proper action
following the displayed instructions.
Operator Call Action
Cover Open Close the top cover of the printer or press firmly on the
multi-purpose sheet feeder to make sure it is properly
installed.
Mis Feed Reinstall the paper.
Paper Empty Load paper into the printer referring to Chapter 2.
Paper Jam Clear the paper jam referring to the next section “PAPER
JAMS” and press the READY↔SLEEP switch if the
printer does not automatically resume printing. Do not
simply pull the paper out before referring to the next
section.
Bi-Directional
Error
Check that the connection between your computer and
printer is secure and correct, and check the interface cable,
to ensure it is screwed into the back of the computer and
secured by the clips on the printer's port.
Print Overrun
• Turn error recovery operation on in the Setup dialog
box.
• Reduce the complexity of your document or reduce the
print resolution.
• Expand the printer memory by installing one of the
optional memory boards.
Toner Empty Replace the toner cartridge with a new one.
✒ Note
If the printer does not operate as you expect it to, it is recommended that
you unplug the printer, wait a few seconds and then plug it in again. If
you still have problems, consult your dealer or our authorized service
representative.