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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 3
YL4DCP-1000-FM5.5
ERROR MESSAGE CAUSE ACTION
PLS OPEN COVER A page, piece of paper or
paper clip, etc. may be
jammed inside the
DCP.
Open the scanner cover. If
you see any jammed paper
or other item, gently pull it
out, then close the scanner
cover. If the error message
remains, open and close
the scanner cover again. If
the DCP cannot reset
itself and return to the date
and time prompt, it will
display MACHINE
ERROR XX. Please call
Brother Customer Service
and tell them the Machine
Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464
PAPER JAM The paper is jammed in
the DCP.
Do not pull the paper out
until you see pages 13-4
to 13-5.
CHECK DRUM
UNIT
Drum unit is not
installed.
Reinstall the drum unit.
TONER EMPTY Toner is used up and
printing is not possible,
or the toner cartridge is
not installed into the
drum unit.
Replace the toner
cartridge with a new one,
or install the cartridge into
the drum unit
(See pages 13-15 to
13-19).
TONER LOW If the LCD shows
TONER LOW, you can
still print. But the toner
is depleted and the DCP
is telling you that the
toner will soon run out.
Order a new toner
cartridge now.