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TROUBLESHOOTING AND ROUTINE MAINTENANCE
YL4DCP-1000-FM5.5
DIFFICULTY SUGGESTIONS
Windows
®
Setup Printing Difficulties
I cannot print from my
application software.
Make sure the Windows
®
printer driver is installed
and that you selected it in your application
software.
Sometimes I get the
error message OUT OF
MEMORY when
printing certain
documents from
Windows
®
.
If you are using the supplied Windows
®
driver, turn
the error recover operation on in the Setup dialog
box and try again. Reduce the print resolution or
reduce the complexity of your document and try
again.
The DCP does not load
paper. The LCD shows
CHECK PAPER or
PAPER JAM.
Check to see if the CHECK PAPER or PAPER
JAM message appears on the LCD. If so, the multi-
purpose sheet feeder may be out of paper or not
properly installed. If it is empty, load a new stack
of paper into the feeder and then press Copy. If
there is paper in the multi-purpose sheet feeder,
make sure it is straight. If the paper is curled, you
should straighten it. Sometimes it is helpful to
remove the paper, turn the stack over and place it
back into the multi-purpose sheet feeder. Reduce
the amount of paper in the multi-purpose sheet
feeder, and then try again.
How can I load
envelopes?
You can load envelopes from the multi-purpose
sheet feeder. Your application software must be set
up to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup
menu of your software. Refer to your application
manual.
What paper can I use? You can use plain paper, envelopes, organizer
paper, transparencies and labels for laser
machines. For information on paper you can use,
(See
Acceptable Paper on pages 2-7.)
How can I clear paper
jams?
(See
Paper Jam on pages 13-5 to 13-6.)
Copy Quality Difficulties
Vertical streaks appear
in copies.
Sometimes you may see vertical streaks on your
copies. Either the scanner or the primary corona
wire for printing is dirty. Clean them both.
(See pages 13-13 to 13-15.)