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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 1
13
YL4DCP-1000-FM5.5
13
Troubleshooting and
Routine Maintenance
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your DCP. If this happens,
your machine often identifies the problem and displays an error message. The
list below explains the most common error messages. You can correct most
problems yourself. If you need additional help, call the Brother fax-back system
at
In USA: 1-800-521-2846
In Canada: 1-800-681-9838
1-514-685-5381 (In Montreal)
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the machine. Calls must be made from within that country.
ERROR MESSAGE CAUSE ACTION
CHANGE DRUM
SOON
The drum unit is near the
end of its life.
Use the drum unit until
you have a print quality
problem, then replace the
drum unit with a new one.
CHECK PAPER The DCP is out of paper or
paper is not properly
loaded in the multi-
purpose sheet feeder.
Refill the paper or
remove the paper and
load it again and then
press Copy.
CHECK PAPER
SIZE
Your Paper Size setting
may not be set correctly
for the paper you are
using (see 5-5).
Change either paper in the
multi-purpose sheet
feeder or change paper
size setting, and then press
Copy.