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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 2
Near Empty One or more of the ink cartridges are running
out of ink.
Order a new ink cartridge.
No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it
in again seating it properly.
(See Replacing the ink cartridges on
page 6-22.)
No File The media card in the media drive does not
contain a .JPG file.
Reinsert the correct media card.
No Paper Fed The machine is out of paper. Add paper, and then press Mono
Start or Colour Start.
The paper is jammed in the machine. See Printer jam or paper jam on
page 6-4.
Out of Memory The machine’s memory is full. (Copy operation in process)
Press Stop/Exit and wait until the
other operations in progress finish
and then try again.
Paper Jam Paper is jammed in the machine. See Printer jam or paper jam on
page 6-4.
Unable to Change
Unable to Clean
Unable to Init
Unable to Print
Unable to Scan
The machine has a mechanical problem.
—OR—
A foreign obstacle such as a clip or ripped
paper is in the machine.
Open the scanner cover and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION