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8-28 Confidential
8.4.16 Machine Error Code Indication (Function code 82)
Function
This function displays an error code of the last error on the LCD.
Operating Procedure
(1) MFC7420/7820N
Press the 8 and 2 keys in this order in the initial stage of the maintenance mode.
DCP7010/7020/7025
Press the
key or key several times to display the “MAINTENANCE 82” code on
the LCD. Then press the Set key.
The LCD shows the "MACHINE ERROR X X."
(2) Press the Stop/Exit key. Return to the initial stage of the maintenance mode.
8.4.17 Output of Transmission Log to the Telephone Line (Function code 87)
(Not applicable to DCP7010/7020/7025)
Function
This function outputs the transmission log (that the machine has stored about the latest
transmission) to the telephone line. It allows the service personnel to receive the
transmission log of the user's machine at a remote location and use it for analyzing problems
arising in the user's machine.
Operating Procedure
(1) If the user's machine has a transmission-related problem, call the user's machine at a
remote location from your machine.
(2) If the line is connected, have the user perform the following:
1) Hook up to the external phone.
2) Press the Menu/Set, Start, Menu/Set, Start keys in this order.
3) Press the 8 and 7 keys.
The above operation makes the user's machine send CNG to your machine for
sending the transmission log.
(3) If you hear the CNG sent from the user's machine, press the Start key of your machine.
Your machine will start to receive the transmission log from the user's machine.