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Error Message Cause Action
Replace Drum
It is time to replace the
drum unit.
Replace the drum unit.
The drum unit counter was
not reset when a new drum
was installed.
Reset the drum unit counter.
See the instructions included with the
new drum unit. For more information,
see the Online User's Guide::
Replace the Drum Unit
Replace Toner
The toner cartridge is at the
end of its life. The machine
stops all print operations.
While memory is available,
faxes are stored in the
memory.
Replace the toner cartridge with a
new one.
Scan Unable XX The machine has a
mechanical problem.
• (MFC-L2680W/MFC-L2700DW/
MFC-L2705DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
• Press and hold to turn off the
machine, and then turn it on again.
• If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
http://www.brother-usa.com/service
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Troubleshooting
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