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TROUBLESHOOTING AND MAINTENANCE
CLEAN UP SCANNER
The scanner is dirty; clean the white bar and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white bar; be sure to lock them in place when you’re through. During
cleaning, unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is
not in Poll Waiting mode.
COVER OPEN
The cover is not completely closed.
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long or too short.
1
Open the front cover.
2
Lift the two release levers to release the white bar.
3
Gently pull the document toward the front of the FAX/MFC.