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98
CHAPTER TWELVE
FAX/MFC Does Not Answer When Called
Make sure the FAX/MFC is in the correct receiving mode for your setup (either
FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear
it answer. If there is still no answer, check the telephone line cord connection.
Connect a standard telephone handset to the FAX/MFC telephone jack. If there is
no ringing when you call your FAX/MFC, call your Telephone Company to check
the line.
Dialing Does Not Work
Check for a dial tone. If there is no dial tone, see Suggestions for “No Dial Tone
on the Handset”. Change the TONE/PULSE setting (see “Fax Settings”, p.17).
Send a manual fax (press
Speaker Phone
or lift handset), and wait to hear fax
receiving tones before pressing
Start
. This way you can hear if the problem is that
the receiving machine does not answer.
No Dial Tone on the Handset
Press
Speaker Phone
. If you hear no dial tone, check telephone line cord
connections at the FAX/MFC and wall jack. Check that the handset is connected to
the FAX/MFC’s handset jack. Test the wall jack with another single line telephone.
If no dial tone on the wall outlet, call your Telephone Company.
Poor Transmitting Quality
Try changing your resolution to FINE or SUPER FINE (see “Sending Faxes”
pp. 31-33).
Try cleaning the white pressure bar of the scanner and the glass under the bar
(see p. 94).
Transmission Verification Report says “Result: NG”
There is probably temporary noise or static on the line. Try sending the fax again.
If the problem continues, call the Telephone Company to check your phone line.
Vertical Black Lines When Sending
If the copy you made shows the same problem, your scanner is dirty (see Cleaning
the Scanner p. 95).
Phone
Line or
Connections
Sending
Faxes