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TROUBLESHOOTING AND MAINTENANCE
Double Ring in F/T Mode
The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer
the telephone call. Pick up the FAX/MFC’s handset or answer from an extension
phone and press your FAX/MFC’s Remote Deactivation Code (default setting is
#51).
Transferring a Fax Call to the FAX/MFC
If you answered at the FAX/MFC, press
Start
and hang up immediately. If you
answered at an extension phone, press your Remote Activation Code (default
setting is 51). When your FAX/MFC answers, hang up.
FAX/MFC “Hears” Voice as CNG Tone
If your FAX/MFC is set to Easy Receive On, and it answers voice calls by trying to
receive a fax, try turning Easy Receive Off.
For Customer Service
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
Handing
Incoming
Calls
Adjusting
Settings