6-30
Problem Recommendation
MY headers or footers appear
when I view my document on
the screen but they do not
show up on printed pages.
•
Most laser printers have a restricted area that cannot be printed
on. Usually the first two lines and the last two lines of a page
cannot have print (leaving 62 printable lines). Adjust the top and
bottom margins of your document to allow for this.
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Problem Recommendation
The printer cannot print.
“There was an error writing to
LPT1: (or BRUSB) for the
printer.” error message occurs
on your PC.
•
Check that the printer cable is not damaged or broken.
•
If you have an interface-switching device, make sure that the
correct printer is selected.
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Problem Recommendation
Unable to print from
application software.
•
Check that the DOS application software interface settings
match that of your printer. For example, if you are using a
parallel printer cable, you would most likely set your DOS
software printer port to LPT1.
•
Check if the printer has any printer alarms.
•
Check that you have chosen the appropriate printer driver in your
application software.