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Troubleshooting
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5
Registration Registration failed.
Press and hold down to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the auto color registration again using the
control panel (see Auto Registration
on page 105).
Put in a new belt unit (see Replacing the belt unit
on page 128).
If the problem continues, call Brother Customer
Service.
Replace Belt It is time to replace the belt unit. Replace the belt unit (see Replacing the belt unit
on page 128).
Replace Drums It is time to replace the 4 drum units. Replace the 4 drum units (see Replacing the drum
units on page 121).
The drum unit counter was not reset
when a new drum was installed.
Reset the drum unit counter (see Replacing the drum
units on page 121).
Replace Drum: X
(X shows the toner
cartridge or drum unit
color that must be
replaced. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
It is time to replace the drum unit for
the indicated color.
Replace the drum unit for the color indicated on the
LCD (see Replacing the drum units on page 121).
The drum unit counter was not reset
when a new drum was installed.
Reset the drum unit counter (see Replacing the drum
units on page 121).
Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser unit.
To replace the Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit
us at:
http://www.brother-usa.com/service/
Replace PF Kit1 It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the PF kit.
To replace the PF Kit call Brother Customer Service
at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit
us at:
http://www.brother-usa.com/service/
Replace Toner The toner cartridge is at the end of
its life. The machine will stop all print
operations.
Replace the toner cartridge for the color indicated on
the LCD (see Replacing the toner cartridges
on page 111).
Error message Cause Action