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Web Based Management
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Understanding Error Messages 5
You can confirm the error status on the LCD of your machine or Connection Status in Web Based
Management.
Server Timeout, contact your administrator.
This message will appear when you cannot connect to the server.
Make sure that:
• Your server address is correct.
• Your server is connected to the network.
• The machine is connected to the network.
Authentication Error, contact your administrator.
The message will appear when your Authentication Setting is not correct.
Make sure that:
• The Username
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and Password in Authentication Setting are correct.
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If the username is part of a domain, please input the username in one of the following styles: user@domain or domain\user.
• The time of the log file server matches the time from the SNTP server settings.
• The SNTP time server settings are configured correctly so the time matches the time used for
authentication by Kerberos or NTLMv2.
File Access Error, contact your administrator.
This message will appear when you cannot access the destination folder.
Make sure that:
• The store directory name is correct.
• The store directory is write-enabled.
• The File is not locked.
Wrong Date&Time, contact your administrator.
This message will appear when your machine does not obtain the time from the SNTP time server. Using
Web Based Management, confirm that the settings to access the SNTP time server are correctly
configured.
Note
If you choose the Cancel Print option in Web Based Management the Log Access Error message will
remain on the LCD for about 30 seconds.