Brother Version 0 ENG Server User Manual


 
83
Troubleshooting
7
I want to know the
necessary port number for
the security software
settings.
wired/
wireless
The following port numbers are used for Brother network features:
Network printing
1
i Port number 161 and 137/ Protocol UDP
BRAdmin Light
1
i Port number 161 / Protocol UDP
1
Windows
®
only.
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router or
network hub turned on?
wired/
wireless
Make sure you have confirmed all instructions in First check the following:
uu page 78.
Where can I find my Brother
machine's network settings,
such as IP address?
wired/
wireless
Print the Printer Settings Page or Network Configuration Report. See
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
How can I check the link
status of my Brother
machine?
wired/
wireless
Print the Printer Settings Page or Network Configuration Report and check
that Ethernet Link Status or Wireless Link Status is Link OK. See
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
If the Link Status shows Link DOWN or Failed To Associate, start over
again from the First check the following: uu page 78.
Can you “ping” the Brother
machine from your
computer?
wired/
wireless
Ping the Brother machine from your computer using the IP address or the
node name.
Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
®
) Confirm
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in Is your Brother machine assigned with an available IP
address? uu page 80.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address? uu page 80.
I'm using security software. (continued)
Question Interface Solution