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Cisco UCS Cisco UCS C220 M3 High-Density Rack Server (Small Form Factor Disk Drive Model)
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CONFIGURING the SERVER
Partner Support Service for UCS provides hardware and software support, including triage
support for third party software, backed by Cisco technical resources and level three support.
See
Tab le 26.
Partner Support Service for UCS Hardware Only provides customers with replacement parts in as
little as two hours. See
Tab le 27.
Unified Computing Combined Support Service
Combined Services makes it easier to purchase and manage required services under one
contract. SMARTnet services for UCS help increase the availability of your vital data center
infrastructure and realize the most value from your unified computing investment. The more
benefits you realize from the Cisco Unified Computing System (Cisco UCS), the more important
the technology becomes to your business. These services allow you to:
■ Optimize the uptime, performance, and efficiency of your UCS
■ Protect your vital business applications by rapidly identifying and addressing issues
■ Strengthen in-house expertise through knowledge transfer and mentoring
■ Improve operational efficiency by allowing UCS experts to augment your internal staff
resources
■ Enhance business agility by diagnosing potential issues before they affect your operations
Table 26 Partner Support Service for UCS
Product ID (PID)
Service
Level
GSP
On
Site?
Description
CON-PSJ1-C220M3SF PSJ1 No UCS SUPP PSS 8X5XNBD UCS C220 M3 SFF
CON-PSJ2-C220M3SF PSJ2 No UCS SUPP PSS 8X5X4 UCS C220 M3 SFF
CON-PSJ3-C220M3SF PSJ3 No UCS SUPP PSS 24X7X4 UCS C220 M3 SFF
CON-PSJ4-C220M3SF PSJ4 No UCS SUPP PSS 24X7X2 UCS C220 M3 SFF
Table 27 Partner Support Service for UCS (Hardware Only)
Product ID (PID)
Service
Level GSP
On
Site?
Description
CON-PSW2-C220M3SF PSW2 No UCS W PL PSS 8X5X4 UCS C220 M3 SFF
CON-PSW3-C220M3SF PSW3 No UCS W PL PSS 24X7X4 UCS C220 M3 SFF
CON-PSW4-C220M3SF PSW4 No UCS W PL PSS 24X7X2 UCS C220 M3 SFF