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CHAPTER 7
FAQs and Troubleshooting
This chapter provides answers to frequently asked questions and tips for troubleshooting your Cisco Cius.
• Frequently Asked Questions, page 147
• Troubleshooting Tips, page 148
Frequently Asked Questions
My Cius won’t turn on. What do I do?
Q.
If the battery was completely discharged, you may have to plug in your Cius and wait 5 or 10 minutes
before you can turn it on.
A.
Why can’t I see all of my applications in the Applications menu?
Q.
The Applications menu can display only 45 applications. Try scrolling up or down to see more applications.
If you still don’t see your application, try using the Search application to search for it.
A.
I have entered my credentials for an application and it won’t sign me in. Why?
Q.
Some applications won’t tell you if you have entered your password incorrectly. Try reentering your
credentials. Check the Show Password option if it available, so that you can see your password as you are
typing it.
A.
I downloaded a file. Where did it go?
Q.
To see your downloaded files, in the Browser application:
A.
1
Press the Menu key .
2
Tap More.
3
Tap Downloads.
How do I perform a factory reset?
Q.
Cisco Cius User Guide, Release 9.2(3)
OL-26946-01 147