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Hold
Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold.
Put a Call on Hold
Procedure
Step 1
Tap the Hold icon on the call control bar.
Step 2
Tap the Hold icon on the call history to resume the call.
Put a Call on Hold by Answering a New Call
If you are already on a call and receive a new call, answering the new call puts the first call on
hold automatically.
Line Status
The following image shows a line status icon.
Figure 23: Line Status
Line status is displayed to the left of your name at the top left of the phone application.
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Call connected
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Outgoing call ringing
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Call on hold
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Call on hold remotely
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Call forward on
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On hook
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Incoming call
Cisco Cius User Guide, Release 9.2(3)
OL-26946-01 45
Applications
Hold