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2–8 Maintenance and Service Guide
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏ Quick Test—Runs a quick, general test on each device
in a selected category.
❏ Complete Test—Performs maximum testing on each
device in a selected category.
❏ Custom Test—Performs maximum testing on a selected
device.
◆ To run all tests for your selected device, select the
Check All button.
◆ To run only the tests you select, select the Uncheck
All button, then select the checkbox for each test you
want to run.
5. Select a test mode:
❏ Interactive Mode—Provides maximum control over the
testing process. You determine whether the test was
passed or failed and might be prompted to insert or
remove devices.
❏ Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.