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Troubleshooting and FAQs B-2
Problems with
Sound
There is unexpected excessive environmental sound or effects when an audio file is played.
The last selected preset is an inappropriate environment for the current audio file.
To switch to an appropriate environment:
1. Click the Audio Effects tab in EAX Console.
2. Click the Enable/Disable Audio Effects check box to clear it.
Note: The preset box title may change, depending on the effect you select.
No sound from the headphones.
Check the following:
❑ The headphones are connected to the Headphones jack.
❑ In the Speaker Selection tab of Creative Speaker Settings, the Headphones option is selected in the
Speaker/Headphone Selection box.
❑ In the Basic tab of Creative Surround Mixer, the recording source selected is “What U Hear”.
Individual analog recording sources are not displayed in Creative Surround Mixer.
The following analog recording sources are combined in one recording control called Analog Mix (Line/
CD/TAD/Aux/PC), which is found in the Record panel of the Basic tab:
❑ Line-In
❑ CD Audio
❑ Auxiliary
❑ TAD-In
❑ PC Speaker
Individual analog recording sources cannot be selected in Creative Surround Mixer.
Five analog recording sources are combined under the selection Analog Mix (Line/CD/TAD/Aux/PC).
For more information, see “Individual analog recording sources are not displayed in Creative Surround
Mixer.” on page B-2.