Filter
Top Products
Troubleshooting and FAQs B-12
6. Locate and select D:\Program Files\Creative\PC- DVD Encore (where D: represents your CD-ROM
drive) and double-click the entry ctdvdply.
The Name box now displays the entry ctdvdply.
7. Click the OK button twice.
Problems with
Software DVD
Player
Changing audio configuration (for example, switching from multichannel mode to SPDIF Output
mode or vice versa) while watching a DVD movie does not seem to work, even though all settings in
the software DVD player and in Creative Surround Mixer are correct.
To solve this problem:
Close and restart the software DVD player.
Problems with
DV driver for
Windows 98 SE/
2000/Me/XP
The DV camcorder is not working properly.
The MSDV camcorder driver may not be the latest version (v4.10.2226).
To solve this problem:
1. Visit www.Microsoft.com and download the Digital Video update for the DirectX 8.0 file
(dx80bda.exe).
2. Install the above file into your computer.
Note: You need to install DirectX 8.0 or 8.0a run time first.
If the problem still persists, the MSDV camcorder driver may not be fully optimized for your DV
camcorder.
To solve this problem:
1. Turn on your DV camcorder.
2. Insert the Sound Blaster Audigy 2 Installation and Applications CD into your CD-ROM drive.
Exit from the welcome screen.
The 1394 DVConnect driver does
not run on Windows XP.