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dCS 974 User Manual Manual for Software Version 1.0x
dCS Ltd May 2001
Manual part no: DOC1241121A1
Page 118
Document No: OS-MA-A0124-112.1A1
Contact
dCS
on + 44 1799 531 999 email to: more@dcsltd.co.uk
(inside the UK replace + 44 with 0) web site: www.dcsltd.co.uk
Warranty
Initial Warranty
dCS Ltd. warrant this product against defects in materials and workmanship for
a period of 90 days from receipt by the end user. Warranty repairs must only be
carried out by dCS or an authorised dCS Distributor.
Extended Warranty
The period of the Warranty cover may be extended to 1 year from receipt by the
end user at no extra cost, by registering your purchase with dCS. Your reseller
should have arranged this on your behalf by filling in an Owner Registration
form at the time of sale and returning it to dCS. If you do not receive an
Extended Warranty Certificate for this unit within 30 days of purchase, please
note the serial number on the underside of the unit and contact dCS.
Registration ensures you will receive information on important hardware and
software upgrades as they become available.
If you sell the unit within the first year, the balance of the Extended Warranty
may be transferred to the new owner by completing the Owner Registration
Transfer form, page 131, and returning it, with the Extended Warranty
Certificate, to dCS.
Warranty Exclusions
The Warranty on this dCS 974 shall be void if:
• the product is misused in any way.
• any unauthorised modifications or repairs are carried out.
• the product is not used in accordance with the Operating Conditions
stated on page 92 of this manual.
• the product is serviced or repaired except by an authorised dCS Distributor.
• the product is operated in a system without a mains earth (or ground)
connection.
• the unit is returned inadequately packed .
Obtaining Service
If you experience problems with your dCS 974, you should check the
Troubleshooting section on page 120. You may be able to resolve the
situation yourself (for example, by changing a menu setting).
If this does not resolve the problem, contact your local authorised dCS
Distributor for advice, quoting the model, the serial number from the underside
of the unit, the software version number (see the Info Submenu, page 56) and
giving a detailed description of the fault. Please do not return any unit to dCS
without obtaining a Service Return number as this will delay the repair. You may
also incur costs if the unit is found to have no fault. When returning a unit, the
original packing should be used to avoid transit damage. Replacement
packaging sets may be purchased from dCS.
During the Warranty period, there will normally be no charge for repair or
replacement.