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28 Solving Problems
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
REINSTALL THE MOUSE DRIVER — See page 40.
RUN THE HARDWARE TROUBLESHOOTER — See page 46.
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 81.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
RUN THE HARDWARE TROUBLESHOOTER — See page 46.
IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights"
on page 35.
IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the
keyboard, move the mouse, or press the power button to resume normal operation.